You will be notified of unread messages on your dashboard. On the top menu, you can see an alert with a number next to Messages. This number shows how many messages are unread.
In the Messages window, conversations with unread messages are marked by a green border with a circle next to it.
Note: Suppliers will not be able to directly message buyers unless the buyer has indicated interest in their product
If a buyer has indicated interest in one or more of your products, a message will populate. At this point, both you and the buyer can choose to initiate a conversation.
You can also upload and send file attachments (.pdf, .jpg, .docx, etc) to buyers within RangeMe Messages.
Based on your Email Preferences you may receive an email notifying you of any new messages. You can always adjust your email preferences under settings. These preferences indicate the frequency at which you would like to be notified of various actions.
Comments
3 comments
thank you!
So, the message icon on the individual product uploads will only appear once a buyer sends a message?
Hi Faysal,
When a buyer sees your product on their dashboard, they will have the option to either Save, Sample, or Connect with you. Should a buyer choose the latter two options, you will receive a notification in the Messages tab at the top of your RangeMe profile. Please note that your individual products do not receive messaging notifications.
I hope this helps! Please feel free to follow with me or reach out to [email protected] if you have further questions.
All the best,
Daniel @ RangeMe
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