FAQ

Can I get a refund?

Click here to find more information on our refund policy.

Can I pause or extend my subscription?

All RangeMe upgrade plans are annual subscriptions. Due to the nature of category reviews from buyers/retailers and the use of insights, we are unable to pause or extend anyone’s subscription for any reason.

How do I downgrade my subscription?

RangeMe subscription plans are annual subscriptions. You will be able to downgrade upon reaching your renewal date. 

How do I change my subscription?

Please reach out to our Billing team at billing@rangeme.com for more information.

Changes only apply to adding on brands or your upcoming renewal. 

How do I update my payment method?

You can click here for more information on how to update your payment method.