Team Access: Adding a User

When adding a user to your team, you will need to enter their name and email, the brands you would like this user to have access to, and their user role. Please ensure you invite only trusted individuals within your organization or third-party vendors working on behalf of your brand.

Note: Team Access user limits vary by subscription type:

• Free: 1 total user
• Starter: 5 total users
• Premium: 20 total users
• Pro: Unlimited total users

To unlock more Team Access users, upgrade to a higher subscription tier.

How to add a user to your RangeMe profile with Team Access:

1. Navigate to your Settings -> Team Access tab

2. Click “+ Invite User”

3. Enter an email address for your new user

4. Indicate Brands 

Note: If you select All Brands, this user will have access to any brands you add in the future unless you edit their permissions

5. Select a Role for your user

Users will have different permissions based on their assigned role. Assign a user role with preset permissions or create a custom role.

Note: You can still change a user's permissions after they accept your invite. The user will not receive a notification when their permissions are changed.

6. Add a Custom Message (Optional)

Once your invite has been sent, the new user will appear under your existing users as pending until it is accepted.

Your invitee will receive an email with an invite link. This user just needs to click that link to create their own login to your account. 

Note: If they have an existing account, your account will be added to their existing login.

If your user is not receiving the invitation email

If your user has not received the invitation email, it is likely being filtered out of their inbox. This commonly happens because security filters or firewalls may be blocking or filtering our emails from reaching the inbox. Please also check the Spam folder.

We also recommend adding info@rangeme.com to your contact/exceptions list and checking with your IT department.